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FAQ

How can we help you?

faq

How to change password?

  1. Log in to your PayDo account;
  2. Click on the ‘Settings’ section and follow the “Change password” tab;
  3. Type your old password and a new password.

Your password will be changed instantly. 

The password must follow certain conditions:

  1. Minimum 12 characters;
  2. At least both uppercase and lowercase letters, one number, one special character (£, %, !, etc.);
  3. Should not be based on dictionary word(s);
  4. Should not contain any part of the username.