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FAQ

How can we help you?

faq

Registration confirmation. Account activation.

After the registration you will receive an email with a confirmation link. The activation link will be valid for three days.

Important: the letter can get into the Spam folder, please check it as well.

If you don’t receive the letter – contact us. The support team will activate your account manually.

How to log in PayDo for the first time?
By following the account activation link, you will be redirected to the login page. Enter your email and a password.

Next, you will see a two-factor authentication page. It is important to switch it to the Google Authenticator or Authy applications (via the Settings page of your personal account).

Since none of the applications are connected yet, you will receive a one-time confirmation code to the email. The code has a 5 minutes validation time. If necessary, you can request it again.