Our website using cookies
We use cookies to optimize site functionality and give you the best possible experience. By using our website, you’re agreeing to the collection of data as described in our Cookie Policy.

FAQ

How can we help you?

faq

Json Web Token (JWT)

To send a request to protected system resources through the application programming interface (API), you need to use JSON Web Token (JWT).
You can create and view your token by following to the Settings section, the JWT Tokens subsection.
Needless to say that after creating a token, you will see it only once, immediately after creating. There is no limit to the number of tokens you can create.
After removing the token, you will no longer be able to authenticate with that token.
You can set the token expiration date. After the expiration, you will no longer be able to authenticate with this token. If no expiration date is set, the token can be used until it is removed.

Merchant account (business)

Refunds and chargebacks

What refund is? How to initiate a refund? What is a chargeback?

Merchant account and project verification

How do I know if my project is appropriate? How long does the consideration process take?

Project payment methods

Available payment methods for the project Why was my project rejected?

Project integration

Json Web Token (JWT) How to connect (integrate) a website with paydo.com? How can I test the integration with my project? When creating a payment, I receive the message “Project for this public key is not verified”, what should I do? Is it necessary to have an SSL certificate on the website for accepting payments? Where can I find the private and public key? We are not receiving IPN notifications. Can the card data entry form be shown on our website? Why am I not showing all included payment methods when I try to make a payment? Where can I find technical documentation for integration? Where can I see a sample integration code? Do you have a sandbox in the system for making test payments? When receiving an IPN request, an empty array is received Is it possible to immediately redirect the user to the chosen payment method bypassing the payment method selection page? How can I generate notifications for my site? Where can I find a description of the PayDo connection protocols? How can I check actual payment notifications? Can you write a plugin for my site? What is SSL support? What is a Merchant account? How to apply for a merchant account and verify a project? Checkout page Common questions Json Web Token (JWT) How to connect (integrate) a website with paydo.com? How can I test the integration with my project? When creating a payment, I receive the message “Project for this public key is not verified”, what should I do? Is it necessary to have an SSL certificate on the website for accepting payments? Where can I find the private and public key? We are not receiving IPN notifications. Can the card data entry form be shown on our website? Why am I not showing all included payment methods when I try to make a payment? Where can I find technical documentation for integration? Where can I see a sample integration code? Do you have a sandbox in the system for making test payments? When receiving an IPN request, an empty array is received Is it possible to immediately redirect the user to the chosen payment method bypassing the payment method selection page? How can I generate notifications for my site? Where can I find a description of the PayDo connection protocols? How can I check actual payment notifications? Can you write a plugin for my site? What is SSL support? Common questions