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FAQ

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faq

What is SSL support?

SSL is used by millions of websites to protect data on the Internet. It guarantees a secure connection between the user’s browser and the server. When using the SSL protocol, information is transmitted encoded via HTTPS and can only be decrypted using a special key, unlike the usual HTTP protocol. The SSL protocol requires an SSL certificate to be installed on the server.
An SSL certificate is a unique digital signature for your website. Such a certificate is necessary, first of all, for banks, payment systems and other organizations that work with personal data – to protect transactions and prevent unauthorized access to information.
The SSL certificate contains the following information:

  1. the domain name for which the SSL certificate is issued;
  2. the legal entity that owns the certificate;
  3. the physical location of the certificate holder (city, country);
  4. the expiration date of the certificate;
  5. details of the supplier of the SSL certificate.

Merchant account (business)

Refunds and chargebacks

What refund is? How to initiate a refund? What is a chargeback?

Merchant account and project verification

How do I know if my project is appropriate? How long does the consideration process take?

Project payment methods

Available payment methods for the project Why was my project rejected?

Project integration

Json Web Token (JWT) How to connect (integrate) a website with paydo.com? How can I test the integration with my project? When creating a payment, I receive the message “Project for this public key is not verified”, what should I do? Is it necessary to have an SSL certificate on the website for accepting payments? Where can I find the private and public key? We are not receiving IPN notifications. Can the card data entry form be shown on our website? Why am I not showing all included payment methods when I try to make a payment? Where can I find technical documentation for integration? Where can I see a sample integration code? Do you have a sandbox in the system for making test payments? When receiving an IPN request, an empty array is received Is it possible to immediately redirect the user to the chosen payment method bypassing the payment method selection page? How can I generate notifications for my site? Where can I find a description of the PayDo connection protocols? How can I check actual payment notifications? Can you write a plugin for my site? What is SSL support? What is a Merchant account? How to apply for a merchant account and verify a project? Checkout page Common questions Json Web Token (JWT) How to connect (integrate) a website with paydo.com? How can I test the integration with my project? When creating a payment, I receive the message “Project for this public key is not verified”, what should I do? Is it necessary to have an SSL certificate on the website for accepting payments? Where can I find the private and public key? We are not receiving IPN notifications. Can the card data entry form be shown on our website? Why am I not showing all included payment methods when I try to make a payment? Where can I find technical documentation for integration? Where can I see a sample integration code? Do you have a sandbox in the system for making test payments? When receiving an IPN request, an empty array is received Is it possible to immediately redirect the user to the chosen payment method bypassing the payment method selection page? How can I generate notifications for my site? Where can I find a description of the PayDo connection protocols? How can I check actual payment notifications? Can you write a plugin for my site? What is SSL support? Common questions