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FAQ

How can we help you?

faq

Why need to add a bank card?

We recommend adding a bank card at the stage of submitting an application for account verification. After successful verification, you will need to pay the cost of services: opening and monthly account maintenance.

If at the time of debiting the payment you do not have enough funds in the account, commissions will be automatically debited from your card. If the funds on the account are only partially insufficient, the card will be debited the residual amount necessary for the full payment of the commission.

Also, attached cards can be used when paying through the PayDo payment page. If, when making a payment in the online store, there was a redirect to the PayDo payment page – you need to enter with your username and password, choose which card you want to use for payment or add a new card and click “Pay”.

We remind you that every login to the system must be confirmed with two-factor authentication. The code will be sent according to your settings: either by mail or in the application.