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FAQ

How can we help you?

faq

What documents are required to confirm the incoming bank payment?

Frequently, to confirm an incoming bank transfer, it is necessary to provide documents confirming the payment: an agreement or contract, an invoice, a shipping document. What kind of document is needed? The manager will inform you in the Tickets section or via email linked to the account.

If the requested document is not provided, we will not be able to confirm and accept your payment. The funds will be returned to the sender.