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FAQ

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faq

How to set-up a two-factor authentication?

PayDo uses two-factor user authentication. Each time you log in to the system, change the password, send outgoing transfers, you will have to confirm the action by entering an additional verification code.
By default, after creating an account, the “One-time text code” option is activated and it is impossible to disable the two-factor authentication in your account for security reasons.
We strongly recommend switching from this option to the Google Authenticator or Authy app.
How to set-up a two-factor authentication?
To connect a new type of two-factor authentication, please follow the steps below:

  1. Install one of the applications (we highly recommend Google Authenticator) on your Android or iOS device; Links to download applications are available on the Settings page of the account;
    On the Settings page below, click “Activate” on the chosen type of two-factor authentication;
  2. After clicking “Activate” in the pop-up, scan the QR code and enter the received token;
  3. Finally, it is necessary to deactivate the old type of two-factor authentication. Enter the code from the letter in your mail in the pop-up.

Upon further switching between two-factor authentication apps, it will also be necessary to first activate the new application and then deactivate the old one.

Virtual banking (eWallet) account

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