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Anna Lebedeva

Head of Customer Support

Anna Lebedeva is Head of Customer Support at PayDo. She has worked in customer support since 2016. Before PayDo, she was Head of Customer Support at Banxe. Earlier, at SE Ranking, she grew from Customer Support Specialist to Head of Customer Success & Support. Hanna holds a Master's degree from Kyiv National Linguistic University and speaks Ukrainian, English and Spanish. On the PayDo blog, she writes about IBANs, international transfers and online banking: how to find and use bank details and how money moves between countries.

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Articles

Processing IBAN Payments: Issues and Challenges

Processing IBAN Payments: Issues and Challenges
October 6, 2026

The 30-Second Summary With the introduction of the global international bank account number (IBAN), which was implemented based on EC Regulation 2560/2001 and the European Committee on Banking Standards (ECBS),...
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What Is IBAN Number and How to Find It

What Is IBAN Number and How to Find It
October 1, 2026

The 30-Second Summary The International Bank Account Number (IBAN) was originally adopted by the European Committee for Banking Standards (ECBS) in 1997 as the international standard ISO 13616 under the...
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What Is a Multi-Currency Account and How to Use It

What Is a Multi-Currency Account and How to Use It
October 1, 2026

The 30-Second Summary Many people who work, travel, or trade across borders ask what is multi-currency account support and how it helps simplify international payments. As cross-border activity grows, managing...
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